We only offer store credit for returns. Items must be returned unworn, unwashed and smoke, deodorant and perfume free. All original tags must be attached (please note that some items purchased online might not have tags). We reserve the right to refuse a return if these conditions are not met.
All return requests must be made within 30 days of the order being placed. After the return has been approved, please make sure it is delivered back to Sunshine Shirts Co. Returns that exceed this limit will not be accepted. Sunshine does not provide return labels. We will use the delivery date from the USPS tracking link provided at the time of shipment. Any items sent back to us that are not in compliance with our return policy will be shipped back to the customer at their expense. After 30 days, we are unable to accept returns on any purchases.
Once you have completed the return request, you will receive an email with instructions on how to ship the return to us.
DAMAGED ITEMS: If you receive a damaged/defective item, please email firstname.lastname@example.org within 7 days of delivery. Please include a picture of the damage and your order number.
EXCHANGES: Due to our quickly changing inventory, we do not offer exchanges.
INCORRECT ORDERS: We double check every order before it goes out the door, but we are humans and mistakes happen! If you happen to receive the wrong item, or are missing an item, this is for you! Let us know by emailing email@example.com with your invoice number and the name of the item that is wrong. All reports must be made within 7 days of receiving your order or it will not be accepted. We'll send you a prepaid return label to ship back the incorrect item. Once you've received the label, please send back the incorrect item within 7 days so that we can ship you the correct item.